Privacy Policy

1. Information We Collect

To process your order, we collect essential details including:

Your name
Email address
Payment information
Order details

If you request custom or personalized items, you may voluntarily provide additional information by contacting us directly.

2. How We Use Your Information

We collect and use your information for the following purposes:

To fulfill orders and provide requested services
To offer customer support and resolve disputes
With your explicit consent, such as when you subscribe to our newsletter (you may withdraw this consent at any time)
To comply with legal obligations, such as maintaining purchase records for tax purposes
For legitimate business interests, such as improving our services—so long as these do not override your rights

3. Sharing Your Information

We value your privacy. We only share your personal information under the following circumstances:

Business transactions: If our store is sold or merged, your data may be transferred as part of the transaction, in compliance with the law
Legal compliance: We may use or share your information if required by law, such as responding to legal requests, preventing fraud, or enforcing our agreements

4. Data Retention

We retain your personal data only as long as necessary to:

Provide services
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention Period: Typically, your data is stored for up to 4 years.

5. International Data Transfers

Your information may be processed by third-party providers outside the EU, including the United States. When transferring data internationally, we rely on frameworks such as the EU-U.S. Privacy Shield, especially for services like Google Cloud, which is Privacy Shield certified.

6. Your Rights

Depending on your location, particularly if you are in the EU, you have the following rights:

Access: Request a copy of your personal data
Correction/Restriction/Deletion: Update or delete your data, unless we are legally required to keep it
Objection: Object to certain processing (e.g., marketing)
Complaint: Contact your local data protection authority if you have concerns about our handling of your data